Q. How can I learn to type?
Q. What is the free download trial version?
A. Our free typing tutor download version consists of 3 out of 19 lessons of our Touch Typing Now Pro version. The
free typing tutor trial version allows you to test the program to see if you like our typing software. After the 3 free trial
typing lessons, you may purchase either our Touch Typing Now Pro version, or our Touch Typing Now Deluxe version.
How to Download and Install your Typing Software
Q. How do I download the free trial version?
Q. Do the Touch Typing Now programs
work on Mac?
A. Unfortunately our typing tutor programs do not work on Mac.
Q. What system requirements does this
typing tutor need?
A. Please go to our typing tutor requirements page to see if you have the correct computer requirements for our typing tutor.
Q. The typing
tutor program is asking me for an activation code. How do I get an
activation code?
A. Once you have tried our 3 free typing tutor lessons, you will need to purchase one of our typing tutor programs. We offer the Touch Typing
Resgular version, Touch Typing Now Pro, which is downloadable, and the Touch Typing Now Deluxe CD Rom version (for which you do not need an activation code). If you have decided to buy the Touch Typing Now Pro version, and you have filled in your correct details. You will then receive your activation code. Credit card verification can take up to 48 hours.
Q. I reformatted my computer and lost my activation code. How do I get back my typing tutor activation code?
A. Please contact our support team at support@tutor-typing.com with your name, email address, order ID details and phone number, and we will help you.
Q. After I downloaded the typing tutor, it says that only the administrator has access to it.
What do I do?
A. Contact your system administrator and ask the administrator to allow you access to the typing tutor.
Q. What methods of payment does Tutor-Typing.com accept?
A. Tutor-typing.com accepts credit cards, PayPal or U.S. dollars cash. Sorry - we don't accept checks or money orders.
Q. I purchased the Touch Typing Now Pro version and have not yet received my code. What do I do?
A. You should receive your activation code within 48 hours of credit card verification. If you do not receive your code within 48 hours of ordering, please contact our support team at support@tutor-typing.com and we will be glad to help.
Q. I purchased the Touch Typing Now Deluxe version and did not yet receive my
package in the mail. What do I do?
A. Please note that once the credit card verification is processed, your order is shipped. Shipping takes between 10 and 14 working business days. If after this time, you still have not received your typing program, please contact us at support@tutor-typing.com.
Q. Do you ship outside of the U.S.?
A. Our typing tutor software can be shipped worldwide.
Q. Do your
typing tutor products have a guarantee?
A. Our typing tutor programs have a 30 day money back guarantee. If you should be unsatisfied with our
typing tutorials, please contact our support team at support@tutor-typing.com and we will refund you, no questions asked.
Q. What will the order appear as on my credit card statement?
A. The typing order will appear as myPaySystems on your bank statement.
Q. How do I unsubscribe from Tutor-typing.com emails?
A. On each of the emails you received from us, if you look at the bottom, there is an unsubscribe link. Please use this to unsubscribe from our typing tutor emails.